Delivery Information
Order Processing
All orders are processed within 1-2 business days (excluding weekends and public holidays) after receiving your order confirmation. You will receive a notification email once your order has been dispatched.
Delivery Options
We offer the following delivery services:
- Standard Delivery (3-5 business days)
- Express Delivery (1-2 business days)
- Next Day Delivery (order before 12pm)
Delivery Charges
Delivery costs are calculated based on:
- Order value and weight
- Delivery destination
- Service type selected
- Free delivery on orders over €50
Delivery Areas
We deliver to addresses throughout Ireland. Some remote areas may require additional delivery time.
Order Tracking
Once your order is dispatched, you will receive:
- Tracking number via email
- Carrier information
- Estimated delivery date
- Real-time tracking updates
Delivery Instructions
You can add special delivery instructions during checkout. While we strive to follow these requests, please note they cannot be guaranteed in all circumstances.
Failed Deliveries
If you are not available to receive your delivery, the carrier will typically:
- Leave a card with instructions
- Attempt redelivery the next day
- Hold at local depot for collection
Delivery Issues
For any concerns regarding your delivery:
- Contact the carrier directly with your tracking number
- Check your delivery address for accuracy
- Contact us through our website contact form
International Delivery
We currently focus on domestic deliveries within Ireland. International shipping options may be available for specific products.
Large Item Delivery
For larger items:
- Special delivery arrangements may apply
- Additional handling time may be required
- Specific delivery time slots may be offered
Delivery Timeframes
Please note that all delivery timeframes are estimates. Actual delivery times may vary due to:
- Weather conditions
- Carrier capacity
- Public holidays
- Unforeseen circumstances
Signature Required
For security purposes, all deliveries require a signature upon receipt. Please ensure someone is available at the delivery address to accept the package.
Contact Information
For delivery-related inquiries, please use the contact form available on our website. Our customer service team will assist you with any questions or concerns regarding your order delivery.
Please note that all delivery times are estimates and not guaranteed. External factors such as weather conditions or carrier delays may occasionally affect delivery schedules.